Introduction
At Hewers ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, shipping and billing addresses
- Payment Information: Credit card details (processed securely through our payment providers)
- Account Information: Username, password, and account preferences
- Communication Data: Messages you send us through contact forms or email
We also automatically collect certain information when you visit our website:
- IP address and browser type
- Device information
- Pages visited and time spent on our site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send promotional emails (with your consent)
- Improve our website and services
- Prevent fraud and enhance security
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Companies that help us operate our business (payment processors, shipping carriers, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for all data transmission
- Secure payment processing through PCI-compliant providers
- Regular security assessments
- Limited access to personal information
Cookies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Data portability
Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us: